When looking for a printing services company, it’s important to find one that offers a good warranty. This way, if something goes wrong with your order, you can get it fixed or replaced without having to pay for it yourself. Most printing services warranties offer a replacement or refund for damaged items and a satisfaction guarantee. When choosing a printing service for your business graphics, be sure to ask about their warranty policy. This way, you’ll know exactly what to expect if something goes wrong with your order. At Admark Graphics, we are a 3M and Avery certified graphics manufacturer and installer, offering a 3M warranty and Avery warranty when applicable. Keep reading to learn what’s covered under these warranties.
Warranty Specifications
The warranty promises customers the best graphics, guaranteed. Basically, anything that affects the functionality of its adhesive-backed graphic film is covered under the basic product warranty. For example, there are six stages within the Finished Graphics Life Cycle Chart with specific warranty coverages for each stage as follows:
Stage1: Remove material from box
- Basic Product Warranty
- Film
- Overlaminate
This includes obvious damage, adhesive defects, and visual defects.
Stage 2: Choose ink options (optional)
- Screen Print Ink
- Latex ink
Stage 3: Finished graphic production
- If all specified components are used
- Film
- Ink
- Overlaminate
- Other screen print ink
This includes image defects and cutting defects.
Stage 4: Installation
- If all specified components are used
- Film
- Ink
- Overlaminate
- Other screen print ink
This includes adhesion failure on recommended substrates.
Stage 5: Life of finished graphic
- If all specified components are used
- Film
- Ink
- Overlaminate
- Other screen print ink
This includes adhesion failure on recommended substrates, image cracking, peeling, crazing or blistering, excessive dimensional change, or excessive image fading.
Stage 6: Removal
- If all specified components are used
- Film
- Ink
- Overlaminate
- Other screen print ink
This includes failure to remove as stated.
When you use products manufactured entirely with required/specified components for commercial use, as we do here at Admark Graphics, the following is covered:
- Opaque-colored films for large fleet graphics
- Colored and textured wrap films for solid-color vehicle detailing for personal or commercial use
- Illuminated sign films for cut vinyl graphics and digitally printed sign faces
- Substrates for reliable, flexible advertising signage on billboards
- Printed graphic films for windows, showcases, doors, and much more
Additional Warranty Specifications
Another popular printing service warranty applies to the following defects:
Manufacturing & Workmanship Defects: If the product material does not conform to the written manufacturing specifications, it’s covered.
Printing and Ink Defects: If artifacts or misprints happen when printing on an Avery product while using quality materials due to a manufacturing defect or workmanship defect, it’s covered.
Cutting Defects: If you cut the product as recommended in Product Data Sheet and Instructional Bulletins, and it does not result in a clean cut due to a defect in the manufacturing or workmanship, it’s covered.
Get Your Graphics Made with Confidence at Admark Graphics
At Admark Graphics, we use the highest-quality printing materials and offer satisfaction guarantees from the 3M graphics warranty and Avery warranty. Learn more about how we can ensure long-lasting graphics solutions for your business today!